Thanks for nothing

Bad service in South Africa has become so standard that nor even complaining makes a difference but one can hope. I phoned the rcs account section and explained that I am no longer working and would like my account to be sent to me Nd make necessary arrangements, I explained this to the lady who answered. She then asked me to hold the line as she will make the arrangements, after fee min z someone else answered the phone and I had to go through the whole process again. Again I was asked to hold and again another lady answered. I had to repeat that with 7 different people. On the 7th person I got very frustrated and asked why they keep transferring the call after asking me to hold and that I am really unhappy about it. Few seconds later, without explaining anything. She did the same..... The lady after her explained to me that she had to run out but that she will complete the call... She promised the moon and stars and said she will email her details to assist me, and then transfer me to the insurance department as I should first run through them. Zhe never emailed a thing. The lady at insurance did the same. Never forwarding anything to me. So thats is a total of 9 people who are to *********** to do their jobs. 46min later of waiting my money, money that I don't have on airtime. And after all of that I got 0 to show for it. I know you and almost every other company in out country doesn't give a damn about service cause you are big and mighty but our economy isn't what is used to be and the mighty usually fall the hardest. So keep it up and thank you for nothing.