EJvV
Elni Janse van Vuuren

1 reviews | Active since Jul 2016

07 Dec 2016, 12:18

Thankful for great service

<p>I would like to commend the staff and in particular the store manager, Chris, at Game Key West for their wonderful customer service. We purchased a DSTV decoder on Black Friday from another Game store and we were given the incorrect decoder (not even a current model) and also not the special as advertised on the Black Friday special. After two weeks of various calls to such store's managers and after a few unreturned phone calls I contacted Game Key West in desperation. Chris immediately assisted me and advised that he would look into the matter. Yesterday I collected my new (and correct) decoder from Game Key West and their service was absolutely brilliant. Thank you very much for your assistance.</p>

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Replies (1)
Game
Game's reply07 Dec 2016, 13:41
Official

Thank you for taking the time to compliment Chris online. We are proud of him leading by example.

We will ensure that he receives the necessary recognition and thank you for your support.

Regards.

RIna Taute

Group Customer Service Advisor

***

Tel: ***73