gM
gugu M

1 reviews | Active since Oct 2012

06 Mar 2024, 09:52

Thank you Game

I want to say thank you from the team at Game Rosebank for assisting me especially Ronald ,calling me everyday ever since I laid my complaint about the Sinotec TV. I cant say the same thing about Sinotec though.

This was my complaint "I bought a Sinotec TV at Game Rosebank about 2 years ago .The TV wont switch on and I reported the TV on the 10th of February ,to this day nothing has happened. I have phoned Game a million times ,nothing gets done ,Sinotec just confirmed to me yesterday to me that they cancelled my ticket, without telling me ,only found out when i followed up. The TV is under warranty,why am i being treated unfairly as a customer to both Sinotec and Game"

Thank you Game stores Rosebank

0
Replies (1)
Game
Game's reply06 Mar 2024, 14:44
Official
Hi Gugu, thanks for reaching out. I'm sorry for the experience you had when dealing with Sinotec as it was never the intent to deny you of assistance. Overall, I am pleased to hear your query has been attended to, as this feedback is to be shared with our management team, so Ronald can be recognized for his exceptional service