Terrible service over and over

On Sunday, 24 Jan 2016, I went to purchase a TV from the Game at Cape Gate for my mother as a gift. Nobody was in the department and when I asked somebody from another department to help, they refused saying it is not their problem. I finally got one of the people to speak to me (do not know his name, no name tag) and while I was talking he turned to another customer and totally ignored me. I asked somebody else about a certain TV and was told they had no stock and he walked away. No alternatives were offered, it was as if they did not want to make sales that day. I eventually just took a TV from the floor and put it in my trolley, then they all came running saying that they need to put it on the system. They obviously just wanted the sale.<br> <br> I went to customer services, where Felicia (while rolling her eyes at me) said she would assist. We walked to the back of the store where she called the person who was rude, and he said he was on tea. She kept making excuses and said there are only two people. We were in the department for more than 5mins waiting and there was nobody. She took my number, apologized and said the manager would contact me and I am still waiting two days later.