Terrible Service & No Accountability

I sent my laptop to Game Pavilion on December 15th and was promised it would be returned by January 9th. After being told I had to pay for repairs (which I did on January 25th), I have been given nothing but vague excuses. I’ve called multiple times and only spoken to Ziyanda, who tries but gives no concrete answers. I’ve been told parts were ordered, but there’s no ETA on when my laptop will actually be fixed or returned.

Game's chosen repair company, PartServe, is a disaster—they take money but ignore customers, even dropping my calls. Ziyanda promised the manager would get back to me, but that never happened. This is beyond unacceptable! How can Game endorse such a terrible supplier? Three months for a repair is ridiculous!

Game Pavilion, you need to do better. Customers deserve real updates, not empty promises!