Terrible service - GAME MENLYN
<p>I will never ever buy anything from GAME again. I had a simple query but spend almost an hour on the phone with GAME in Menlyn. The customer service lady answering the phone is extremely rude and kept putting me through to a person that could not help me. This person then again asked me to hold and i then conveniently get cut off. This happened 4 times!!!!! Even after asking to speak to the shop manager this same process kept happening. The worst of all is that my query is quite simple. All I wanted to know is if I could exchange blinds I bought the day before at another GAME store at this branch as it is closer. An hour wasted with NO REPLY. If this is the customer service that we give our customers at my company then heads would roll for sure. TERRIBLE AND PATHETIC. </p>
Good day,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation.
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation.
Regards
Game Customer Service
***73
