AA
Ashley A

1 reviews | Active since Mar 2013

24 Jun 2016, 08:29

Terrible Service (Game is playing games)

<p>Went into Game Westgate due to my wall charger is not working anymore. On the box of the Engergizer USB Wall Charger it says 2 year warranty which was bought in November 2015. I got advised to visit the website which rather amplifies the 2 year warranty since they could not help me at all.Concerning the webiste Energizer is based in the UK so how am I going to get another charger? Also got told I must go to Game Clearwater to get help because there is nothing they can do at Westgate since it was bought originally there. Since my cell phone is used a lot for work purposes Game has now put me in a bigger predicament and made my life a lot more difficult. Thanks Game for no service and no help at all but also putting my work on the line.</p>

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Replies (2)
Game
Game's reply24 Jun 2016, 08:50
Official

We acknowledge receipt of your complaint and apologise for the poor service rendered to you. This is unacceptable and will not be tolerated.

Senior Management will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Game
Game's reply24 Jun 2016, 12:33
Official

We confirm that management contacted you and that you will be refunded.

We look forward having you in the store.

Regards.

Rina Taute

Group Customer Service Advisor

tel: 0 ********** 2273