Terrible Service Game - Canal Walk

<p>I have been **** to over and over by staff at the Game in Canal Walk. On the 29th of November I went to purchase a Samsung Top Loader. When asked if I want delivery or collect, I told Dan that I needed the machine delivered the following day as Iam leaving out of town for Wednesday and my machine broke and I still needed to do washing for the trip. If they can't delivery, I would rather pick it up myself as I still needed to get my washing sorted as mine broke. I was told it could be done the 30th, but it would be late afternoon and they would call me before they come. By 16:00 the 30th of Nov I still did not receive a call to confirm delivery so I called and was told I am on the schedule for delivery today. At 18:00 I called again and was told they will still deliver. Just before 20:00 I managed to get through Lesley the Admin Manager as their is no Store Manager appointed at the moment (I guess thats why the service is so shocking). Lesley confirmed she would hear what is happening and call me back. I never received the call. I then called again just after 20:00. She **** by saying she tried to call me but my line was "engaged". Our phone never rang, I kept it with me to wait for the call. I was then told, we will not be paying for our delivery and it will be done first thing in the morning. Did inform her that we needed it by 10:00 as we told all of them we have to be at Lamberts Bay at 17:00 1 Dec. Much to our surprise at 09:00 when we received no call, no arrangements was made as promised. Our delivery was scheduled for late this afternoon. We have been on the phone non stop to try and get our machine delivered by 14:00 as we can't wait any longer. With no luck, we are passed from one person to the other with no help. Your staff is dishonest Game and will do anything to make a quick buck with no disregard for your customers. You will never see me again!<br /><br /></p>