pR
prekashnie R

1 reviews | Active since Mar 2013

27 Apr 2017, 04:48

TERRIBLE SERVICE FROM RSC / GAME

<p>i took out a game account last month and used some of the credit. i then got an email 2 days ago with the installment months and amount that i need to pay.</p> <p>i never agreed to the months and when i have been trying to call to recify this i get no help. they will debit me a high amount which i have not budgeted for and they only give you 2 day notice.</p> <p> </p> <p>i spoke to a keylan yesterday who could not hear me and told me he was going to call me back however he didnt.</p> <p>On the information emailed to me they also state that i can mail for frther queries which i did and up to today no response. </p> <p> </p> <p>this is pathethic customer service and game does not worry after clients when they have queries.</p> <p> </p> <p> </p>

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Replies (1)
Game
Game's reply27 Apr 2017, 10:14
Official

Good day,

We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.

This matter was referred to RCS Management for further investigation and assistance.

Regards

Game Customer Service

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