Terrible service from Maria

<p>Your staff at Game Brooklyn Mall, Pretoria, is extremely rude and ***********.</p> <p> </p> <p>Briefly:</p> <p> </p> <p>I paid with my Nedbank Credit Card. The “computer” gave the message “Call for authorization”. After this the cashier sits and pull up her shoulders. I said to her do that. She called another person who says they don’t do it. I insist on the manager who came and told this lady to call for authorization. However they speak in African Language which is rude. I took my card and went to a white gentleman, explaining to him. He said he called Maria, another *********** person. She asked me if I have the bank’s number since they deal only, and listen to this, with ABSA bank. Pathetic. Eventually the number was at the back of my card and they couldn’t even write the number correctly down. Long story short story: She phoned but I got so impatience with Maria’s incompetence that I took my card and left. </p> <p> </p> <p>I went again, fetch the item and went to another cashier where the transaction was successfully processed. </p> <p> </p> <p>Clearly this 1st cashier didn’t have a clue how to do this.</p> <p> </p> <p>Your staff in this store is rude, *********** and unprofessional. A further problem in this store there is always just 1 or maybe if you lucky 2 cashiers open.</p> <p> </p> <p>Pathetic store and pathetic customer service from GAME Brooklyn Mall.</p>