Terrible service from Game

I would like to express my utter disappointed with the shoddy service I have and continue to receive from Game. I purchased a Television from Game which also has an extended warranty. Sometime last year, this TV starting having an issue which is when I took the TV in for repair. The issue was repaired but in less than 6 months, the TV experienced the same issue. I subsequently took the TV in for repair and as you might have guess, the TV has experienced the same issue yet again. I took the TV in on the 9th of June 2018 and was advised that the turnaround time for faulty goods is 21 days. It is the 18th of July 2018 and not once have I received a courtesy call from Game to keep me in the loop regarding the progress. My warranty, as luck would have it, expired on the 27th of June 2018. When I took the TV in on the 9th of June 2018, I expressed my concern at the fact that I’ll be out of warranty by the time the television returns and if this is a recurring issue in terms of what the fault is, I won’t be covered should the television incur the same fault, which it most likely will considering the reason it was brought in for repairing. I’ve been told that the TV can only be replaced if the fault is irreparable. Based on the history of this fault, I can almost certainly say that whatever will be fixed will be a temporary fix and this TV needs to be replaced. I cannot even begin to describe the bad taste Mass Discounters and Massmart as a whole have left in my mouth! This is definitely the last time I am ever purchasing anything from any of those stores!