Terrible service by Game VAAL MALL, late delivery

On Wednesday the 13th December 2017, we bought a deep freezer to put in meat for our family gathering, we were promised by game Vaal Mall that it will be delivered on Thursday the 14th December 2017 between 12:00 and 13:00 but they failed to do so, I've since been calling them using airtime of more than R 150 calling them, they were only making empty promises and promise to call me back but never did. They only delivered the deep freezer on Friday the 15th late, at that time the meat for the family gathering is rotten. I have suffered costs due to Game incompetence and need Game to Reimburse me for my loss due to their incompetence. Game has absolute disrespect especially for black customers!- E. Motsoane- ********** 069