KN
Kanyisa N
1 reviews | Active since Mar 2023
06 Dec 2024, 15:18
Terrible service at Game Cresta Mall
I bought a fridge at Game Cresta Mall last Saturday and I was told it would be deleted by Tuesday. I called on Tuesday to enquire about the fridge and told it would arrive Thursday or Friday. On Thursday got a call that the warehouse said the fridge was no longer available. After 5 days I had to start over and look for a fridge again. I decided to go to another store. I would advise future customers not to buy anything from Game especially at Cresta. The staff members are rude and ***********.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
06 Dec 2024, 18:34Hi Kanyisa, thank you for reaching out. I'm sorry, for the service you received and that you had to chase up on your delivery. This is not the experience we want you to have. Rest assured, the matter will be addressed with the management team and you will be reverted to.
Game's reply06 Dec 2024, 18:34
Official
Hi Kanyisa, thank you for reaching out. I'm sorry, for the service you received and that you had to chase up on your delivery. This is not the experience we want you to have. Rest assured, the matter will be addressed with the management team and you will be reverted to.
Game's replyOfficial
11 Dec 2024, 18:11Hi Kanyisa, I've tried calling you without success. The manager advised he's been in touch with you and that your query was addressed. Kindly let me know if this is not so.
Game's reply11 Dec 2024, 18:11
Official
Hi Kanyisa, I've tried calling you without success. The manager advised he's been in touch with you and that your query was addressed. Kindly let me know if this is not so.