CG
Clarke G

1 reviews | Active since Jun 2009

19 May 2016, 09:33

Terrible service at Game

<p>i have had a breakin at my house and my insurance are requesting a quote from some of the items that i bought at Game. I have caled several times, the phone first of all rings off the hook. When i get through, they do not understand me and they put the phone down. Then i call back again they tell me they are out of stock but i bought the items there so they shoudl check the sytem. I would like management to call me soonest!</p>

0
Replies (2)
Game
Game's reply19 May 2016, 10:10
Official

We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.

I further wish to thank you for bringing this matter to our attention.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Game
Game's reply20 May 2016, 06:52
Official

Further to the above we wish to advise that the store is unable to get hold of you on the number provided. Please provide us with an alternative number or please contact Brandon Atwell on *** and he will gladly assist you.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73