Terrible service and not even bothered by this small client (Me)

My email to Game and guess what there is no response like I guessed 🤣Maybe this will get your attention ke...

I am not even sure if there will be a response to this email, as Game just doesn’t do very well when it comes to communication.

I put through an order on the 28th of April and payment was made the very same day. My order number is ***. The incredible thing is that when I put through my order Game had enough stock to take my money. I waited and got the first order on 03rd May 2022. I have been checking the status of the DSTV explora and it kept saying ORDER HAS BEEN CONFIRMED for the longest of time. I still wonder why was the order confirmed when there is no stock.

Today I almost fell off the chair because the order is now cancelled. After multiple messages on your live chat, there is no need for it because you never get a response. Your Whatsapp menu as well, is terrible. I finally got through to someone today, I guess it was my lucky day. I spoke to Sinovuyo, who was an absolute star, she advised that the order was cancelled due to availability of stock. I am absolutely not impressed. After so many days, you finally decided to cancel my order. Mind you, I would have got the product already if you bothered to put a SOLD OUT sign online or Updated me as your client.

I am still not expecting you to respond because WOW your service really is out of this world.