PO
Pierre O

1 reviews | Active since Aug 2018

21 Jul 2023, 10:59

Terrible service

I am so disappointed in Game stores service & their delivery partner!

I ordered an electric blanket on the 10th of July for delivery. The delivery never came, despite numerous calls to their delivery partner "WUMDrop", who is absolutely useless. They had the delivery address wrong, which I had to rectify. Then they promised delivery on the same day, on two different occasions, and nothing came from it.

So, the following week, on Monday 17th July I canceled my order with Game and requested a refund. It is now a week later, and I still have not received my refund, despite numerous calls to their customer support team.

I will NEVER order anything from Game again. Such an unpleasant experience!

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