Terrible Service

Went to Game Pavilion today to buy a tv unit. I went to the department and there wasn't anybody there to help so after looking around I asked a Verimark guy to help me, he tried his best but couldn't find what I showed him I wanted and paged for the guy from that department to come there. After waiting 20 minutes I asked another employee to get me the store manager and he told me to ask somebody else. I then went looking for the manager myself. I called him and expressed what I felt about the service I am getting and he came to the department. After wasting a further 15 mins of my time he comes back and tells me that there is no stock and he will check which store has. I told him I waited so long and wanted to know why they advertising things they do not have stock of and his response was \do you want help or not? I will call you when we have stock"Is this how Game treats their customers? I advise everybody not to do your Christmas shopping there coz the employees and managers feel they doing us a favour by being there and all you are going to lose is time. There's much more to this story and not enough space to type out the whole incident."""