FR
FARRIL R

1 reviews | Active since May 2012

08 Jun 2015, 11:00

Terrible Service

On 7 June 2015, I attended at Game in Rosebank to purchase braai cleaning materials.<br> On arrival at the outdoor section, no game employees were anywhere to be seen. After waiting 20 minutes, I managed to find an employee in another section and asked for some assistance. The employee informed me that he would try and find the employee who deals with the braai section. After waiting another 20 minutes and speaking to another employee who had no clue what I was saying, I decided to leave.<br> On checking out, not only were there 6 employees at my check out counter, more interested in chatting away then acknowledging me, but the till lady was rude, and completely unhelpful when I asked for help.<br> <br> Needless to say, I will never support Game again, this was one of the most unpleasant shopping experiences I have ever encountered.

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Replies (1)
Game
Game's reply08 Jun 2015, 16:42
Official
Hello fazelio19,

We acknowledge receipt of your communication with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the Store Management of Game Rosebank for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
***
***73

Best regards,