AB
ADEL B
1 reviews | Active since Jan 2019
11 Feb 2019, 13:06
terrible service
it is not the first time Im sending this complain , I bought a defy washing machine at Game fourways mall it is no longer working and it is still under warranty , I was told to wait for technician to come within 48 hours now its been 4 weeks now im sill waiting
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Replies (2)
Game's replyOfficial
12 Feb 2019, 10:06We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 70672
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: r***
Best regards,
Game's reply12 Feb 2019, 10:06
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 70672
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: r***
Best regards,
Game's replyOfficial
12 Feb 2019, 10:07Hi Adel,
Thank you for taking my call.
With regards to our telephonic conversation, please send me a copy of your receipt and a detailed description of the problem with your washing machine.
Once I have this information, I'll get in touch with the manufacturer.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call.
With regards to our telephonic conversation, please send me a copy of your receipt and a detailed description of the problem with your washing machine.
Once I have this information, I'll get in touch with the manufacturer.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,
Game's reply12 Feb 2019, 10:07
Official
Hi Adel,
Thank you for taking my call.
With regards to our telephonic conversation, please send me a copy of your receipt and a detailed description of the problem with your washing machine.
Once I have this information, I'll get in touch with the manufacturer.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call.
With regards to our telephonic conversation, please send me a copy of your receipt and a detailed description of the problem with your washing machine.
Once I have this information, I'll get in touch with the manufacturer.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,