Terrible service

bought a ps4 in October 2018. In December it wouldn’t start, took it to the store and waited 3 weeks. Received a new ps4 console in January. 4 months down the line the 2nd console also decides not to turn on. Took it back to the store and showed my displeasure for obvious reasons. It was taken in and in 2 weeks I got a new ps4 console (3rd one in 7 months). I told the store I did not want the ps4 any longer. I explained to the store management how I have lost all my money in data on those 2 consoles. I had 8 games and all of their software was up to date. That is a lot of money I lost and then my progress that I have lost. The time and effort I have waisted could not even help me in my plight to have my PES 17 game that is locked inside the ps4 to be returned back to me. They never returned the game that was stuck on the 1st console. This product has already caused me so much grief now I have to deal with management who have no empathy no clue what their own policy states and to top it all the 2 managers I spoke to were contradicting each other right in front of me as to what should happen. All I want is that which belongs to me to be returned. I want an apology from the store for mishandling my problem and to be recompensed for the data I lost in updating those 2 consoles with the games. To top it all off. I call customer care only to be met with more bad service.