SW
Suann W

1 reviews | Active since Dec 2017

26 Dec 2017, 10:14

Terrible Service

We bought an Explora at Game Alberton City and they have contractors that install it for you. The contractor completely messed I up. When we called Game to tell them they took 2days to get back to us and that was when we called them. They did not care that the people they associate themselves with are useless and they did not try to fix the problem. We now have to go pay another contractor to install and fix what this guy messed up. Thanks for nothing and I hope Andre can see this message as he is the "manager" that supposedly helped us.

0
Replies (2)
Game
Game's reply26 Dec 2017, 10:57
Official

Good day Suann Woolls,

We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance.

Regards

Game Customer Service

***

***73

Best regards,

SW
Suann W's update26 Dec 2017, 12:37
Reviewer Update
Thank you. We spoke to Andre and he has made arrangements for us.