terrible service

<p>bought a TV at Game (N1 City) and after a few months it went faulty. i could get picture but NO SOUND!!! decided to take it back and was promised to get a response within 7days as Tv had to be tested.. went back and was told its going to be sent to the manufacture .. went back to be told that it would take 21 days from the date it was booked. date then was the 05/12/2016 .. went back yesterday to be told they not sure if its at the manufacture or on its way and i will be called back and informed. I am so annoyed with the service and would like some answeres i need my Tv bac****!</p>