Terrible service

I purchased 5 small items on the Game online store on the 25th of June. On the 14th of July a delivery was made however only 1 of the 5 items was delivered. As it was picked up by someone else I was unable to query with the driver. I then did the following on the same day: 1. Raised a support ticket with Game - still no reply. 2. Refused to accept the POD from Dawn Wing couriers and requested they contact me - No reply. Then a day ago: 3. Emailed customer support - no reply. And today: 4. Called the Game customer service number 4 times - nobody picks up. 5. Attempted Live chat - I get a response that there are no available agents and that I must try later.

I am now out of options. I hope I can get my refund or the rest of the order delivered. Once this is sorted I'll never order from Game again.