terrible service

<p>Terrible service delivery , lies , no truth ,denial I took my printer in for a guarantee repair on the 13/05/2016 at 12:52 and the lady advised that since the printer is under warranty if the repairs takes longer than 21 days it will be replaced or refunded and that I will receive a confirmation repair sms once the printer is back . 21days expired on 2 june and I received a sms from game stating GAME PAVILLION WOULD LIKE TO INFORM YOU THAT YOUR REPAIR ITEM IS BACK IN STORE AWAITING YOUR COLLECTION. DO NOT REPLY . so I made arrangements for my kids to be picked up from school and I sped of to fetch my printer shortly after that I received a call from andre that I must ignore the sms and that they lost my dispatch sheet and the printer is not ready , I wasted my petrol driving then to be told that the printer is not ready and I must ignore the sms from game pavilion , I asked him for the manager and was told he was not available and that he will get him to call me as of today 9/06/2016 no one called , seriously not happy</p>