TW
Tatum W

1 reviews | Active since Dec 2020

02 Dec 2020, 16:05

Terrible Quality of Appliances

I have been shopping at Game Stores for my electronic appliances because they were the one store you could trust to sell quality. Last year I bought 2 electrical appliances, a Hisense TV and a Sony Home Theater system. Within a year exactly, both these appliances just stopped working. I could not and still cannot believe that those appliances gave up on me within 1 year. Now they must be repaired, so it's like I've bought 2nd hand products. Now every time I want to shop for an appliance at Game I must mentally prepare myself because it's going to stop working within a year.

I've never been more disappointed in my life. I'm still currently waiting for them to fix my TV.

I have to reconsider where I will buy my appliances now. Maybe Games competitors will sell quality.

0
Replies (1)
Game
Game's reply02 Dec 2020, 16:52
Official
Hi there Tatum,

Thank you for bringing this to our attention.

I do apologize for the overall experience you had with the items Tatum.
I the item is within warranty you can take the TV to the store with the receipt and they will book the item in for an assessment. Once the item is repaired they would contact you when it is ready for collection.

Please let us know if you require any further assistance.

Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za