TERRIBLE ,PATHETIC ,TRAUMATIC AND DISRESPECTFUL SERVICE

I bought a fridge on the 23.11.2018 and it was delivered on the 02.12.2018 ,it has not been working ever since it was delivered,initially i thought that the climate settings was not set correctly, i then set it accordingly, after a few days it still was not cooling as it should. I HAVE INCURRED A SUBSTANTIAL AMOUNT OF MONEY AS ALL THE FOOD AND BEVERAGES(MILK) WENT OFF.

On the 14.12.2018 at 08:58 am i sent an email to ********** and she only responded on the 19.12.2018 saying she will log a call and call me back...I AM STILL WAITING.

I called before 10am on the 18.12.2018 and spoke to Lucky Buthelezi(hope i got the name right)He made me resent the email to the above mentioned person ,two emails were sent AGAIN.He took my numbers and promised to call back.I AM STILL WAITING.

I called again on the 18.12.2018 at 14:24PM and spoke to Francois,he took my details and promised to call back.I AM STILL WAITING.

Made another call to the complaints department only to be told that it's online.

PLEASE NOTE: I NOW DO NOT HAVE REFRIGERATED FOOD TO CONSUME AS IT'S ALL ROTTEN.WHO IS GOING TO PAY FOR THIS??

i sent all the required information.I asked the turn around time for all of this but still no answers.

such disrespect from THE GAME STORES IN MALL AT CARNIVAL