HN
HN N
1 reviews | Active since Oct 2009
04 Dec 2020, 10:04
Terrible online store and support
Online Store is the worst online store ever. I placed an order for a Defy 210 ltr freezer at 06:50am on the 25th of November as it was on special. On the 4th of December I am told that there is no stock of this product and they will process a refund. When I checked the website again for the freezer, after I received the email, the freezer is still advertised and does not mention it is sold out or there is no stock. This is false advertising. Can someone contact me so we can sort this out?
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Replies (2)0
Replies (2)
Game's replyOfficial
04 Dec 2020, 18:01Hi HN Naidoo,
Thanks your for getting in touch.
We are sorry for the inconvenience caused for the inconvenience caused.
We are out of stock of the item mentioned.
We are facing a major stock issue and we are awaiting stock but with no ETA.
Our team is working very hard on stock replenishment.
We apologize for this inconvenience caused.
Regards,
Dane
Thanks your for getting in touch.
We are sorry for the inconvenience caused for the inconvenience caused.
We are out of stock of the item mentioned.
We are facing a major stock issue and we are awaiting stock but with no ETA.
Our team is working very hard on stock replenishment.
We apologize for this inconvenience caused.
Regards,
Dane
Game's reply04 Dec 2020, 18:01
Official
Hi HN Naidoo,
Thanks your for getting in touch.
We are sorry for the inconvenience caused for the inconvenience caused.
We are out of stock of the item mentioned.
We are facing a major stock issue and we are awaiting stock but with no ETA.
Our team is working very hard on stock replenishment.
We apologize for this inconvenience caused.
Regards,
Dane
Thanks your for getting in touch.
We are sorry for the inconvenience caused for the inconvenience caused.
We are out of stock of the item mentioned.
We are facing a major stock issue and we are awaiting stock but with no ETA.
Our team is working very hard on stock replenishment.
We apologize for this inconvenience caused.
Regards,
Dane
HN
HN N's updateReviewer Update
15 Dec 2020, 13:29No one from Game has called me with regards to processing my refund. I call every single day and I am not getting any positive feedback. The online store is the worst ever with terrible customer service. They are not professional at all
HN
HN N's update15 Dec 2020, 13:29
Reviewer Update
No one from Game has called me with regards to processing my refund. I call every single day and I am not getting any positive feedback. The online store is the worst ever with terrible customer service. They are not professional at all