Terrible Online Shopping Experience
I’ve been waiting for my online order that I placed on the 19th November, order number # ********** 64.
I’ve asked Game twice now and the only response I got was on the 30th November to inform me that my complaint is with the Online manager.
Not only am I waiting for my order to be delivered to me, now I have to wait for a manager’s response on top of that?
How much longer do you expect me to wait?
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Replies (1)
Game's replyOfficial
04 Dec 2018, 15:59We are in receipt of your re-occurring call with *** and totally understand your frustration with the delay in resolving your matter.
We have once again escalated the matter and trust it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We have once again escalated the matter and trust it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Game's reply04 Dec 2018, 15:59
Official
We are in receipt of your re-occurring call with *** and totally understand your frustration with the delay in resolving your matter.
We have once again escalated the matter and trust it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We have once again escalated the matter and trust it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt