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shameema D

1 reviews | Active since Jun 2018

23 Jan 2019, 16:17

terrible online purchase platform

I have made an online purchase on the 21st December 2018, to date i have still not received the item. initially i was told my transaction is in progress, thereafter they were awaiting stock/ the current stock was damaged. thereafter i was informed that they received the stock from the century city branch and it would be delivered to me. to date i am still waiting... im waiting a month for one item which i have purchased. never again

0
Replies (1)
Game
Game's reply24 Jan 2019, 08:29
Official
 We are pleased to inform you we have received your query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 

We have logged your request with reference number  #   45140

The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response. 
Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 


Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***/ Fax: *** 

E-Mail: w*** 

 

Best regards,