1 reviews | Active since Dec 2010
Terrible Extension Warranty Service - Don't buy it waste of money!!!
<p>So me thinking I am buying peace of mind extended my Warranty on my Samsung dishwasher which I bought May 2014. Fast forward to March 2017 my dishwasher breaks down and I call Game's extended warranties call centre in the afternoon of Thursday 23 February 2017. The consultant who sounded like she was dead and I was disturbing her rest assured me the technician will call me in 2 -3 days to make arrangements to come look at the machine. The 2 -3 days pass by and no-one calls me to make arrangements and I call back on Tuesday the 28th Feb to find out what is happening and the consulatant said that I should expect a call on that day or the Wednesday. No-one called!!! I then called yesterday -Thursday and spoke to Londi who said the lady who is dealing with my case (Vaksha) will call me back yesterday. Today is Friday and NO-ONE has called me!!! I don't know if this is what is meant by peace of mind - because it certainly isn't to me. I'm so disappointed and ****ed off with the terrible service Game has given me. It's such a waste of time buying big appliances and extending the warranty by Game rather buy somewhere else or not extend the warranty and invest in that money for future repairs!!!</p>
Good day,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to management for further assistance.
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to management for further assistance.
Regards
Game Customer Service
***73
