MK
Maria K
1 reviews | Active since Aug 2016
15 Apr 2025, 11:53
Terrible delay on refund
How do I get my refund?it’s been more than 14 working days. I’m being told the money is with finance department. How do I get my money back
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
15 Apr 2025, 16:13Hi Maria, thanks for getting in touch. We deeply regret the inconvenience you've experienced with your recent purchase. We assure you that our finance team is diligently working on processing your refund. Unfortunately, the process is taking a bit longer than we had hoped. We understand your frustration and appreciate your patience in this matter. You will be notified as soon as all the necessary procedures have been completed. Thank you for your understanding and patience.
Best regards,
Game's reply15 Apr 2025, 16:13
Official
Hi Maria, thanks for getting in touch. We deeply regret the inconvenience you've experienced with your recent purchase. We assure you that our finance team is diligently working on processing your refund. Unfortunately, the process is taking a bit longer than we had hoped. We understand your frustration and appreciate your patience in this matter. You will be notified as soon as all the necessary procedures have been completed. Thank you for your understanding and patience.
Best regards,