Terrible Customer Service at Game and Massmart

I purchased a washing machine online.

From day one this machine has been giving issues. The water does not join correctly from the machine. This is the third time in 3 months I have had to call Hitachi to assist.

Because the machine was purchased online there has been a massive lag in assistance and communication from head office.

I expect to have the machine swapped ASAP. I also plan on reporting this to the Consumer Protection Commission.

Please contact me.