1 reviews | Active since Apr 2017

08 Apr 2017, 14:03

Terrible customer service

<p>i am a customer service agent myself at OR TAMBO Internatonal Airport, so i know what customer service is. my debit order was going to bounce, so i decided to go to game mall@lebo to pay cash. the ques were long as it was month end, i didnt have a problem with that. one of the cashiers came and took us to the back to pay our accounts there which was helpful.</p> <p> </p> <p>but when i got there, there was only two people infront of me, which the first was the game staff that came to buy grocery and was off duty . the second person took like 30min to be assisted. i had to ask the lady what the problem was as as the cashier did not inform us of why we were waiting there for a long time.</p> <p> Kgomotjo Makhafola needs customer service refresher course as to what she did was unacceptable.</p> <p>she needs to understand the reason why she left her house in the morning to come to game srore</p> <p> </p>

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