Terrible customer service

<p>I never purchase electronics at Game but for some reason I purchased a tabled in May 2016 at Game Bayside Mall. I regret it. The tablet stopped charging and I took it in on 3 October 2016. It's has been more than the 10 working days which I was told us the turnaround time. Every day I go into Game Bayside, when I follow up I'm told the standard response " the device is still at the workshop and we do not know how long it will take". It's simple honestly, firstly enquire with cn electronics why they are taking so long since this device is way outside the turn around time. Secondly ESCALATE the fixing of the device and get it back into the store. Dealing with incompetence is so frustrating. I must say though that Ntombi at customer service has been really trying to help but the relationship between Game and ther supplier is appalling. Someone fix this please, repair 6076.</p>