AL
Ameeth L

1 reviews | Active since Oct 2017

24 Oct 2020, 17:56

Terrible Covid Protocols by Game store

We went to Game this afternoon at around 1-1:30pm 24th October 2020. The person at the door monitoring people coming in decided he would he would touch my 16 year old daughter, and she sprayed her arm again. Then the gentlemen Thato Pooe Stock Controller decided that he would shout at my child : 'do you think I'm infected?' and started arguing with my family. I had approached the so called non-manager Michelle. I went on to explain that in an time of pandemic no one should be touching people as they enter. I think this is extremely poor first by the guy at the store and secondly the store manager. Camera footage should be pulled to view what happened. The best part he refused to apologies and felt he is allowed to touch peoples children. Serious discipline is required for that individual. And we didn't manage to buy the misting fan we were going to buy due to this incident.

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Replies (1)
Game
Game's reply26 Oct 2020, 08:14
Official
Hi Ameeth, 

Thank you for bringing this to our attention.

We really sorry for the overall experience, please allow us to investigate and provide urgent feedback.

Regards
Tammy