sM
sapna M

1 reviews | Active since Dec 2014

18 Apr 2016, 09:08

Terrible attitude, lazy and terrible attitude

I went to Reggie stores and they had the S26 Gold formula milk for R299.90 game had it for R219.00<br> i informed the cashier so she told a women by the name of elizabeth to perform a price beat. Elizabeth says oh no we cannot do this without proof and she said that reggies was closed. However , Reggie was still opened.<br> This women attitude was terrible. The manner in which she spoke to me was terrible. I am a loyal customer who buys at game almost every week. Especially the game at city view.....as for the cashier she was just as rude I cannot recall her name though. The service at Game at city view is sick and i hope it can be resolved i was treated so bad i doubt i would ever shop her again. Whats the use of having price beats if your staff are too lazy to perform them. In fact i found this whole issue a bit ******. Game you have lost a loyal customer...

0
Replies (1)
Game
Game's reply18 Apr 2016, 19:27
Official
Hello Sapnamaharaj95,

We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.

I can assure you we will not tolerate poor service and an investigation will be done into this matter. Store management will also contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73