LJ
Lloyd J
1 reviews | Active since Jun 2020
23 Jun 2020, 20:11
Terrible aftersale support at Game. AEG Poor Quality products
Bought at Game N1 City, AEG Gas Cooker 30/11/19. started using it January, the Cooker has factory faults by March 2020. Very poor Quality product. Sent request for Refund/replacement 13 May 2020 and to date still sitting with a broken stove and have not been contacted by the services department since then 23/06/20. Receipt and contact details have been mailed. Went into store the they just said it was lockdown and someone will attend to the query and some time or another.
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Replies (1)LJ
Lloyd J's updateReviewer Update
25 Jun 2020, 10:17Good Day
Again another example of poor communication and after sale service/support as its past your above SLA and I have still not been contacted by management. I hope this is not the modus operandi for all your brands under the Massdiscounters umbrella.
Again another example of poor communication and after sale service/support as its past your above SLA and I have still not been contacted by management. I hope this is not the modus operandi for all your brands under the Massdiscounters umbrella.
LJ
Lloyd J's update25 Jun 2020, 10:17
Reviewer Update
Good Day
Again another example of poor communication and after sale service/support as its past your above SLA and I have still not been contacted by management. I hope this is not the modus operandi for all your brands under the Massdiscounters umbrella.
Again another example of poor communication and after sale service/support as its past your above SLA and I have still not been contacted by management. I hope this is not the modus operandi for all your brands under the Massdiscounters umbrella.