Terrible after sales service at Game Ballito Junction2

I bought an Epson Printer from Game. It stoped working and the in-house tech department could not fix it. Instead of giving me a new one they dicided to send it in for repair on 31 May 2025. I was promised 7 days to get it back it's now 19 June. 3 weeks later and I'm still stuck without a printer. My small business is literally going backwards without a printer. If I knew that the aftersales service at Game was so bad I would have definately baught the product from one of their competitors. Think again before you buy something a bit cheaper at Game as in my case it's turning out to be a lot more expensive.