1 reviews | Active since Jul 2011
<p>I phoned Game Greenstone to find out if they have stock of the netgear n300 router. After being transferred 3times i got to someone who said i should hold while they checked the stock. They kept me holding for 18minutes then hang up. I drove to game only to find out they had no stock. Kirsten appologised but the fact remains i lost about R50 on airtime and R30 on fuel and wasted an hour of my sunday because of *********** staff. I accept the apology but what about the money i wasted?</p>
We acknowledge receipt of your complaint with reference ***3 and apologise for the lack of service rendered to you. This is not the norm and not acceptable.
Senior Management will address this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***3 and apologise for the lack of service rendered to you. This is not the norm and not acceptable.
Senior Management will address this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
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