1 reviews | Active since Dec 2014
<p>I wanted to exchange a phone on saterday and called game store in Centurion too send someone cause i had gone to a funeral this was the Hisense faith 1 that is faulty that I had received I was told to go to bloed mall where i had initialy bought it from and i explained it would have passed the7dys marker and they told me not to worry its within 10 days i got to bloed mall on monday and they refused to exchange the phone im an annoyed and disgusted by the service i received from both stores i feel employees at game do as they please and create their policies and rules as they go along. I needed a new phone asap as this phone finished data in a day and when i wanted to exchange it was within the 7days..i am livid cause i use this phone for my work and I was also misold a phone insurance to my suprice when i went to cancel more than 5customers were having the same problem with the insurance i was not expecting sucha a service from Game.</p>
We acknowledge receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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