HH
HENK H

1 reviews | Active since Mar 2015

25 Nov 2016, 06:44

Tereble service !!!!!

<p>On the 18 Nov (Vryday) my phone was ****** so on the 19Nov (Sat) I went to Game at Key West to open a new contrack with Vodacom the service was great but when they gave my phone to me they said it will take 48 houers to be activated. On the 23 Nov (wensday) my phone was stil not activated so I phoned Vodacom and they said the problem is at Game so n phoned Game and they said there is a problem with the system and that my phone will be activated at 24 Nov Thursday..... Thursday came and my phone was stil not activated so I went to Game at Key West to complain and the lady told me that it will be activated on Vryday...... My PHONE IS STILL NOT ACTIVATED!!!!!!!! Its so vrustrating ... This is bad service .</p>

0
Replies (1)
Game
Game's reply25 Nov 2016, 13:40
Official

Good day,

We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation.

Regards

Game Customer Service

***

***73

Best regards,