1 reviews | Active since Jun 2013
Teller Account Payment Receipt system is Poor and Vulnerable to *****
<p>Yesterday I went to pay my account at the teller like I normally do, and took a quick look at the receipt to check if the correct account was credited and what my new balance like I normally do, and to my surprise neither my account details or card number was shown on the receipt. At first I thought the cashier was up to some funny business and I went back to inquire about my payment and new balance not reflecting on the receipt and she told me that its the new system. It doesn't print any of those details anymore.</p> <p> </p> <p>Now my question is why were the customers not notified of this and considering the times that we are living in with the rise of ***** cases due to technology advances why did Game decide to remove this very crucial information that customers look for after making a payment to their accounts. Was there even a study conducted to see if customers will be happy with this change</p> <p> </p> <p>Now we are required to make the payment and then request the cashier to check the new balance for us which I feel is bad customer experience. Why fix something that is not broken? </p> <p> </p> <p>Please make me understand</p>
