Telefunken TV uncertified

Item: Game
Rating: 1
Author: Vanessa E

I bought a 55" smart Telefunken on the Game website on the 24th of November 2017, I can not watch movies on apps due to the device not be certified. On the box and website when buying the Tv it stats that it has a Android 4.4.4 OS, I would like my TV to be certified as that is what I paid for. Please Resolve this issue ASAP

Helpful (0)

Replies (2)

Game's replyOfficial

17 Apr 2018, 09:48

We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.

Senior management will contact you to discuss this matter. We also got the Supplier, New World involved.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's reply17 Apr 2018, 09:48

Official

We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.

Senior management will contact you to discuss this matter. We also got the Supplier, New World involved.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Vanessa E's updateReviewer Update

17 Apr 2018, 10:54

Thank you very much. All sorted out. Appreciate the response

Vanessa E's update17 Apr 2018, 10:54

Reviewer Update

Thank you very much. All sorted out. Appreciate the response