RB
Ronel B
1 reviews | Active since Jul 2015
19 Jul 2015, 19:11
Telefunken Tablet out of stock
I went to Game today to get the Telefunken Tablet contract. They where out of stock. The deal ends 10 August. I asked the lady to take my contact details and call me, as soon as they get stock in. She says she don't think there will be stock coming, but wrote my details on a piece of paper. I mean really a piece of paper can be thrown away. I asked can't I open the account so long then they can let me now if the stock is there. She says no.
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Game's replyOfficial
21 Jul 2015, 10:23Hello ronelfrans,
We acknowledge receipt of your complaint with reference ***.
Game and Vodacom wishes to apologise for the inconvenience caused for customers who are unable to currently take out this contract due to stock shortages. Every effort is being made to work with the suppliers of the device to expedite delivery to stores.
We have advised stores to wait for the stock to be on hand in the store before starting the contract application process. The stores will take down all customer details and inform them when the stock becomes available.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Game and Vodacom wishes to apologise for the inconvenience caused for customers who are unable to currently take out this contract due to stock shortages. Every effort is being made to work with the suppliers of the device to expedite delivery to stores.
We have advised stores to wait for the stock to be on hand in the store before starting the contract application process. The stores will take down all customer details and inform them when the stock becomes available.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply21 Jul 2015, 10:23
Official
Hello ronelfrans,
We acknowledge receipt of your complaint with reference ***.
Game and Vodacom wishes to apologise for the inconvenience caused for customers who are unable to currently take out this contract due to stock shortages. Every effort is being made to work with the suppliers of the device to expedite delivery to stores.
We have advised stores to wait for the stock to be on hand in the store before starting the contract application process. The stores will take down all customer details and inform them when the stock becomes available.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Game and Vodacom wishes to apologise for the inconvenience caused for customers who are unable to currently take out this contract due to stock shortages. Every effort is being made to work with the suppliers of the device to expedite delivery to stores.
We have advised stores to wait for the stock to be on hand in the store before starting the contract application process. The stores will take down all customer details and inform them when the stock becomes available.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73