TK
Thobile K

1 reviews | Active since Jun 2014

06 Jul 2015, 16:50

Telefunken 39\ FHD TV"

on their Birthday sale they sold the Telefunken 39\ FHD TV's and when I went to buy the sales person told me its out of stock but he has been given a go ahead to sell it as they will be getting another stock in a weeks time. I paid for the TV and the Decoder which is being unused and has been in my cupboard for 2 months now because I have still not yet received my TV. when I followed up last month they told me I will get in in a months time and when I again checked with them last week I was told I will get it this week but when I went there today the salesman that was there told me that its ordered but the supplier doesn't have it

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Replies (1)
Game
Game's reply07 Jul 2015, 16:02
Official
Hello thobilepromise,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

As discussed with management the stock should be in the store by the weekend but the store will keep you updated.

We thank you for your patience in this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73