Tammy the superstar

I purchased a deep freezer advertised for their birthday special online (initially went to store but was told to order online) but after a month received an email saying my order was cancelled due to no stock but saw the item online again at full price. Ive dealt with 5 people regarding this order and its complications. Ie no stock in western cape and then when getting stock having a back end issue delaying it being dispatched. Not management nor their complaints department came close to giving exemplary support and service such as one of their consults by the name of Tamlyn Lockman. This consultant went above and beyond, kept me updated week in and week out, kept me informed on exactly where my complaint was and what was keeping me from getting my order and always assuring me that in the end she will get it sorted. This after two other people simply asked me for banking details to give my money back. Not only did she eventually ensure delivery but she also called me thrice on the day of delivery to confirm if i have yet received my purchase. She is a delight to deal with and possibly the only reason i hadn't escalated my complaint to higher channels due to the 2 month wait.

Thank you Tamlyn aka Tammy. You are a superstar! I hope Game acknowledges your value.