aH
anne H
1 reviews | Active since Aug 2015
25 Aug 2015, 10:57
Tablets ordered 3 weeks ago still not received
Game had a special of two tablets for r1000 and we were promised to pay and collect after 15 days. 15 days has passed and some customers have already got their tablets, however my order was short of 2 tablets.<br> i was promised last week tuesday that i will receive the tablets by 21st Aug, and to this day they are still sending me from pillar to post when i call them. This is extremely annoying as they do not even call me to inform me of any update, i constantly have to call and be promised different stories. <br>
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Replies (1)Game's replyOfficial
27 Aug 2015, 15:37Hello anabelle79,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they found you stock from another branch and will advise once it is in the store for you to collect.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they found you stock from another branch and will advise once it is in the store for you to collect.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply27 Aug 2015, 15:37
Official
Hello anabelle79,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they found you stock from another branch and will advise once it is in the store for you to collect.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they found you stock from another branch and will advise once it is in the store for you to collect.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
