PN
Portia N

1 reviews | Active since Jul 2019

27 Aug 2019, 10:33

Tablet not returned from repair

I took my tablet to Game on the 13th July, to date no feedback, nothing from Game to date. When you go to the branch you get no assistance whatsoever. No onw has anything better say. Worst service ever

0
Replies (3)
Game
Game's reply27 Aug 2019, 11:19
Official
 Hi there Portia,

Thank you for bringing this to our attention.

I do apologize that you have received poor service from our store. Please forward your contact details as well as full name to *** and cc in *** with #208567 in the subject, so that we may look into this matter immediately.

I look forward to your response.

Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,

Game
Game's reply27 Aug 2019, 11:20
Official
Hi there Portia,

Thank you for bringing this to our attention.

I do apologize that you have received poor service from our store. Please forward your contact details as well as full name to *** and cc in *** with #208567 in the subject, so that we may look into this matter immediately.

I look forward to your response.

Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,

Game
Game's reply28 Aug 2019, 12:42
Official
 Hi there Portia,

Thank you for bringing this to our attention.

I do apologize that you have received poor service from our store. Please forward your contact details as well as full name to *** and cc in *** with #208567 in the subject, so that we may look into this matter immediately.

I look forward to your response.

Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,