TK
Thabiso K
1 reviews | Active since Dec 2016
01 Jun 2018, 15:08
Switchboard Operators Aren't Very Helpful
The people that Game has managing the switchboard are the worse, I mean how hard is it to just put me through to the baby dept. I wanted to check if they have stock available on a Chelino car seat, when I call I'm either sent to the wrong dept, or I'm kept waiting till the line gets cut. Called Game Carnival Mall (6017, which was the worse), Boksburg(6011), JHB Central (6040).. I'm still nowhere closer to finding what I'm looking for
Helpful (0)
Replies (5)0
Replies (5)
Game's replyOfficial
01 Jun 2018, 15:19We acknowledge receipt of your complaint with reference ***3 and apologise for the lack of telephonic service rendered to you.
We forwarded the matter to Senior Management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply01 Jun 2018, 15:19
Official
We acknowledge receipt of your complaint with reference ***3 and apologise for the lack of telephonic service rendered to you.
We forwarded the matter to Senior Management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
02 Jun 2018, 16:39We confirm that Game JHB City contacted you to advise that they do have stock of the item. We look forward having you in the store.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply02 Jun 2018, 16:39
Official
We confirm that Game JHB City contacted you to advise that they do have stock of the item. We look forward having you in the store.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
TK
Thabiso K's updateReviewer Update
02 Jun 2018, 21:30Hi
I got a call from both Game Carnival and Eastrand Mall, they don't have stock. But they promised to notify me when they do get it. Thank You
TK
Thabiso K's update02 Jun 2018, 21:30
Reviewer Update
Hi
I got a call from both Game Carnival and Eastrand Mall, they don't have stock. But they promised to notify me when they do get it. Thank You
TK
Thabiso K's updateReviewer Update
12 Jun 2018, 14:50Hi
I'm still waiting for a call with regards to this issue. I was promised that stock would arrive on Friday the 8th & I would be notified of when to come collect the car seat
Please advise
Thank You
TK
Thabiso K's update12 Jun 2018, 14:50
Reviewer Update
Hi
I'm still waiting for a call with regards to this issue. I was promised that stock would arrive on Friday the 8th & I would be notified of when to come collect the car seat
Please advise
Thank You
TK
Thabiso K's updateReviewer Update
19 Jun 2018, 14:26THANK YOU FOR ATTENDING TO MY ISSUE!
TK
Thabiso K's update19 Jun 2018, 14:26
Reviewer Update
THANK YOU FOR ATTENDING TO MY ISSUE!