Super Service

I bought two cartridges of black ink for my printer at the Game store in the Langeberg Mall and did not keep the receipt. When I tried to replace the empty cartridge, the clever printer told me that the cartridge was not compatible. When I read the model numbers printed on the package I realised that I bought the wrong product.<br> I took the two packages, one which was naturally opened, to the store and explained my predicament and admitting my stupidity to Ms Classen. She was very understanding and called a technical person to find out if they will refund me for the opened cartridge, and lo and behold, they agreed. I want to commend Olivia and her colleague - unfortunately I did not ask his name, for the professional and friendly manner they treated me.<br> Good job and thank you.